In this
constantly changing world of technology, it is almost a given that at some
point, human jobs would be replaced with machines. That’s exactly what Zeynep
Tufekci’s article in the New York Times strives to reveal. Titled The
Machines are Coming, Tufekci writes about how the machine is starting to
take over companies due to their greater efficiency over humans. In the
article, the author uses an anecdote and quoting to reveal how the future will
be more about how humans value each other, rather than the us vs. machines
theory.
Tufekci
first introduces an anecdote of a conversation with a call center. She states
that the man she discussed with was not able to get something done, and
therefore thought he was going to lose his job. Through the use of the
anecdotal example, Tufekci shows how humans are now treated in many employments
as dispensable, or easily replaceable with a machine. By showing how the current
worker is not worth employers’ time, she is able to show how strained the
potential relationship between a worker and their employer can be. Therefore,
the anecdote allows readers to connect with a familiar action, a call to a call
center, and understand just how bleak the situation could be.
Tufekci
then uses quoting to show how technology is increasingly being used not for the
benefit of worker, but at the expense of them instead. Once showing that
workers are indeed dispensable, Tufekci then includes a quote from Shoshana
Zuboff, a Harvard social scientist, to explain how the worker is just being
replaced instead of empowered by technology and machines. A quote from an
established social scientist allows Tufekci to increase her credibility to
readers, which further allows the audience to connect with her points. In this
way, Tufekci is able to further the proposition that humans need a way to see
each other in a balance, rather than in a powered vs. powerless manner.
Although
the majority of workers face replacement, some workplaces are instead taking
advantage of technology to empower their workers. Therefore, there is still
hope for the “average Joe,” who might not have to worry about his being
replaced with a robot.